Puro POS — AI-Native Software for Premium Cigar Shops & Lounges.

Q: What makes the AI different from other POS analytics?

Puro POS uses real generative AI to build member taste profiles, generate personalized cigar recommendations, draft SMS and email campaigns, identify slow movers and match them to the right members, and generate weekly narrative intelligence briefings. No other cigar POS has this.

Q: Am I locked into a specific payment processor?

No. Puro POS is processor-agnostic. You bring your own merchant account — we never lock you into a specific processor and we never take a cut of your transactions. 0% transaction fees, always.

Q: How is Puro POS different from TORO?

TORO is designed for tobacco retail. Puro POS is designed for premium cigar lounges — membership credit systems, AI intelligence, locker management, white-label branding, and automated marketing. TORO requires a $5,000 upfront purchase. Puro POS has a $1,499 setup fee.

Q: What if my lounge doesn't have a membership program?

The Retail tier at $149/mo is designed for shops and lounges without membership programs. You get the full POS, cigar intelligence database, tab management, and core analytics. Upgrade to Lounge tier anytime.

Q: Do you have a live demo I can see?

Yes. Request a demo and you'll see Puro POS running on live data from our own lounge. 30 minutes, no pressure, one-on-one with a founder.

Why Now

THE MOMENT IS
RIGHT.

Three forces are converging on premium cigar lounges. We built Puro POS to ride all three.

Demand

The Lounge Boom.

Premium cigar lounges are one of the fastest-growing specialty hospitality segments in the U.S. Members are spending more, more often — and they expect a tailored experience.

Specialty Lounges · A Decade of Growth

Technology

AI Hits Hospitality.

The cost of running real-time AI just collapsed. What was an enterprise-only feature in 2023 is now affordable for every lounge — and the operators who move first will own their members' loyalty.

AI Cost · Down 90% in 24 Months

The Gap

Nobody Built It.

Square, Toast, Lightspeed and Quantic chase restaurants. Specialty cigar retail has been an afterthought for a decade. The first platform that's actually built for lounges wins the category.

Built for Cigars · One Platform. Puro.

Features

EVERY FEATURE
EARNED ITS PLACE.

Nothing ships unless it survives a real Friday night — 40 members, 6 open tabs, and a rep visit happening at the same time.

Intelligence

AI Member Intelligence

Real generative AI — not rules-based algorithms. Builds taste profiles from purchase history, generates personalized cigar recommendations, identifies churn risk, and drafts SMS outreach in your lounge's voice. Every member, personal, every time.

Taste ProfilesRecommendationsChurn DetectionAuto-Drafts

Inventory

Hundreds of Cigars. Fully Enriched.

Every SKU enriched with wrapper, binder, filler, country of origin, strength, body, tasting notes, ratings, and pairing suggestions. Example: Padrón 1964 Anniversary Maduro — wrapper: broadleaf maduro, binder: Habano, filler: Nicaraguan, strength: medium-full, notes: cocoa, espresso, cedar, rating: 96pts, pairs with: aged rum, dark coffee. Your staff becomes a sommelier on day one.

Major ManufacturersHundreds of Brand LinesFull Enrichment

Membership

Credit System with Auto-Reset

Tiered membership programs with monthly credit cycles that reset automatically. Gold, Platinum, custom tiers. Credit nudges when balances are expiring. No spreadsheets.

Custom TiersAuto-ResetCredit Alerts

Revenue

Revenue Intelligence

Real-time dashboard: today's revenue, weekly trends, top sellers, member spend velocity. Slow-mover alerts paired with the members most likely to buy them. AI-generated weekly narrative briefing.

Live KPIsSlow MoversAI Narratives

Marketing

Automated Outreach

AI drafts SMS and email campaigns — credit expiry nudges, birthday outreach, win-back sequences, event invitations. Set the trigger, set the tone, let it run. 94% open rates.

SMS + EmailAI-DraftedSegmentation

Operations

Tab Management

Open, split, transfer, and close tabs with member credit auto-application. House accounts. Walk-in guest tracking with loyalty funneling. Built for the pace of a busy lounge.

Split PaymentsCredit ApplyGuest Tracking

Compliance

SCAN Export + Age Verify

Tobacco SCAN-compliant data export for distributor reporting. ID scanning and age verification built into the checkout flow. State-specific tobacco tax configuration.

SCAN ExportID ScanningTax Config

Members

Member Storage + Climate Tracking

Assign, track, and manage member lockers and humidor storage. Per-member inventory tracking. Rental billing. Premium tier feature for lounges with physical storage programs.

Locker AssignmentClimate MonitoringRental Billing

Brand

White-Label Everything

Your lounge name, your colors, your brand — on every screen, every receipt, every member notification. Future: white-label member app with your branding on the App Store.

Your BrandMember AppCustom Theme

Analytics

Reports + Insights

Sales trends, product profitability, member behavior, employee performance. Real-time dashboards. API access on Premium tier for custom integrations with your accounting or BI tools.

Sales ReportsDashboardsAPI Access

Onboarding

$0 Migration. 14 Days.

Migration Studio pulls your product catalog, member database, and historical data from any POS — Quantic, Square, Toast, TORO, Lightspeed, or spreadsheets. We handle the heavy lifting. You don't close for a single day. 14-day onboarding guarantee.

Any POS ImportFree Forever14-Day Go-Live

Support

Your Line to the Architect

Support means a conversation with the person who designed the system and runs a lounge on it. Not a script. Not a queue. You describe the problem; we fix it — or build what's missing.

Same-Day ResponseFeature RequestsOperator-Level Knowledge

AI THAT KNOWS
YOUR MEMBERS.

Watch Puro POS generate a real-time profile, taste recommendation, and action plan — powered by live AI.

Every member. Personal. Every time.

James T. · Gold

Robert C. · Platinum

Marcus W. · Silver

Thomas H. · Platinum

David O. · Gold

Try itClick any member name to see Member Intelligence in action

Members · Live

James TorranceGold

Visit #14 · $120 credit

Robert CallahanPlatinum

Visit #31 · $280 credit

Marcus WebbSilver

Visit #6 · $60 credit

Thomas HarringtonPlatinum

Visit #47 · $340 credit

David OkaforGold

Visit #22 · $95 credit

James Torrance

Gold Member · Visit #14

Credit

$120

Resets

3 days

Lifetime

$4,840

Visit

#14

Purchase History

Profile

Notes

Liga Privada No. 9 Toro

Drew Estate · Maduro · Full · 93pts

$28

4d ago

Cohiba Behike BHK 52

Habanos · Colorado · Full · 97pts

$45

11d ago

Arturo Fuente OpusX BBMF

Fuente · Colorado Maduro · Full · 96pts

$52

18d ago

Rocky Patel Vintage 1990

Rocky Patel · Natural · Full · 92pts

$24

25d ago

◈ The Meridian · Gold / Platinum / Silver · Monthly reset · AI: Professional

AI Intelligence

◈

Select a member

Reading profile...

Recommendation

—

Inventory Match

—

Event Fit

—

Credit Alert

—

Member Insight

—

Taste Profile · AI-Built

Body

Strength

Maduro

Premium

Draft SMS →

Open Tab

Ask The Meridian's AI — members, inventory, events & revenue

Select a question above

Processing lounge data...

AI-Drafted Message

Professional · Store-configured voice

◈

Select a member first

To: —

AI-generated · Edit before sending

Edit

Send Message

✓

Sent to member

Logged to member profile

◈ SMS voice configured for The Meridian — adjust in Settings

Sales Intelligence

KNOW EXACTLY
WHAT'S MAKING
YOU MONEY.

Real-time revenue, top sellers, slow movers, and member spend velocity — all in one view. Stop guessing. Start knowing.

Your lounge. Your data. Always current.

Revenue Intelligence · Live Live Data

Today

$8,240

↑ 12% vs last Tue

This Month

$41,820

↑ 8% vs last mo

Members In

↑ 3 since noon

Weekly Revenue

$4,320

$5,640

$3,680

$6,640

$5,060

$5,980

$8,240

MonTueWed ThuFriSat Today

Top Sellers · Today

Liga Privada No. 9

$840

Padrón 1964 Anniversary

$624

Davidoff Winston Churchill

$480

Arturo Fuente OpusX

$364

Monday

Revenue

—

Members In

—

Top Seller

—

Peak Hour

—

⚠ Ashton ESG Tres Petits 22 days

→ Robert Callahan (Connecticut pref.) · High purchase probability

Draft SMS →

Suggest Pairing

⚠ Davidoff Special R 16 days

→ Marcus Webb (natural wrapper) · Credit untouched — ideal nudge

Draft SMS →

Suggest Pairing

⚠ Rocky Patel Vintage 1990 10 days

→ David Okafor (medium-full pref.) · Credit resets in 6 days

Draft SMS →

Suggest Pairing

AI Weekly Narrative

Strong week at The Meridian. Revenue up 12.9% over last week, led by Liga Privada No. 9 which now accounts for 18% of sales — a new high. Thursday's spike to $6,640 tracked perfectly with the Padrón rep visit; three Platinum members made same-day purchases. Two Davidoff SKUs are underperforming — targeted outreach to their matched members is already queued for tonight.

Cigar Intelligence · Database Enriched Library · Live

All Cigars

Full Body

Maduro

95+ pts

Padrón 1964 Anniversary Maduro

Padrón · Robusto · Nicaragua

8 in stock · sold 2d ago96ptsFull

Liga Privada No. 9 Toro

Drew Estate · Toro · Nicaragua

14 in stock · sold today93ptsFull

Davidoff Winston Churchill Original

Davidoff · Churchill · DOM

3 in stock · sold 5d ago94ptsMed-Full

Arturo Fuente OpusX BBMF

Fuente · Double Corona · DOM

2 in stock · sold 3d ago96ptsFull

Oliva Serie V Melanio Figurado

Oliva · Figurado · Nicaragua

6 in stock · sold 11d ago97ptsFull

Cigar Intelligence

EVERY CIGAR.
EVERY DETAIL.
ALWAYS.

Wrapper, binder, filler, origin, strength, tasting notes, pairings, and ratings — curated and enriched. Your staff becomes a sommelier on day one. Every cigar arrives enriched — not a blank field you fill in yourself.

No other POS speaks cigar.

Marketing Intelligence

YOUR BEST MEMBERS
NEVER FEEL
FORGOTTEN.

AI drafts and sends personalized SMS and email — credit nudges, birthday outreach, event invitations, and loyalty moments — automatically, in your voice.

Set it once. Run it forever.

Marketing Intelligence · Automation 14 Queued Tonight

Automated Triggers · Active

Credit Expiry Nudge

3 days before reset · AI personalized

14 tonight

Birthday Outreach

Day of birthday · With rec

2 this week

Win-Back Campaign

14 days no visit · Gentle nudge

3 queued

Event Invitation

Padrón Brand Night · May 12

All Gold+

Message Tone

AI-Generated Preview

Hey James — you've got $120 in credit resetting in 3 days. The Padrón 1964 Maduro just came in and it's calling your name. Come in before it resets. — The Meridian

Puro POS · Sending tonight · 6:00pm

Open Rate

94%

Avg Return

$84

Sent This Mo

312

Build a Segment Custom targeting

◆ Credit resets within 3 days ✕

◆ Tier is Gold or Platinum ✕

The Comparison

BUILT FOR LOUNGES.
PERIOD.

Every other POS was built for restaurants and retrofitted for cigars. Here's what that gap looks like, feature by feature.

Lounge Capability Matrix Updated for 2026

Capability	Puro POS	TORO	Square	Toast	Quantic	Lightspeed
Enriched cigar database — wrapper, binder, filler, tasting notes, ratings	✓	~	✕	✕	✕	✕
AI member intelligence + real-time recommendations	✓	✕	✕	✕	✕	✕
Membership credit system with auto-reset cycles	✓	✕	✕	✕	~	✕
Locker + humidor management per member	✓	✕	✕	✕	✕	✕
SCAN-compliant export for tobacco distributors	✓	✓	✕	✕	~	~
AI-drafted SMS + email for credit, birthdays, win-back	✓	✕Temp. unavailable*	✕	~	✕	✕
Real-time slow-mover alerts with promotion suggestions	✓	✕	✕	✕	✕	✕
White-label branding — your lounge, your brand	✓	✕	✕	✕	✕	✕
$0 migration. 14-day onboarding guarantee.	✓	✕	✕	✕	✕	✕
0% transaction fees — ever	✓	~	✕	✕	✕	✕
No upfront software purchase required	✓	✕	✓	✓	✓	✓
Built by lounge operators with decades of cigar experience	✓	✕	✕	✕	✕	✕

✓ Full support✕ Not available~ Partial

They sell registers. We deliver intelligence.

The Founders

WE BUILT THE LOUNGE
FIRST.

Then we built the software we wished existed.

We needed AI that understood cigars — not a cash register with a tobacco category. Square can't track monthly credits. Toast doesn't know a wrapper blend from a binder leaf. Quantic was designed for retail counters, not lounges with tiered members and monthly credit cycles.

So we wrote it from scratch. AI-native from line one. Clean architecture, no inherited shortcuts. Every feature has to survive a Friday night with 40 members, 6 open tabs, and a rep visit happening simultaneously. If it doesn't work for us, it doesn't ship.

Behind Puro POS are two co-founders with decades of combined cigar experience. One brings 30 years in SaaS and enterprise technology — the sole architect and developer of every line of code, every AI model, and every infrastructure decision. The other brings decades in the cigar industry — deep market roots and a network of high-net-worth cigar enthusiasts and industry operators. Together, they didn't study the lounge business from the outside. They opened one.

"We needed intelligence — not just inventory. When nothing delivered that, we wrote it ourselves."

Founder-funded. No investors. No board. No exit plan. We built this for our own lounge — and yours.

Why AI-Native Matters

Most POS companies bolt analytics onto legacy code. Puro POS was designed around AI from the first line — member taste profiles, automated outreach, and revenue intelligence aren't add-ons. They're the architecture.

Integrations

YOUR STACK.
YOUR RULES.

Puro POS connects to the tools you already use. Our open API architecture means no vendor lock-in, no forced migrations, and no surprises.

Payments

Stripe · Dejavoo · First Data
Worldpay · Any Processor

Accounting

QuickBooks · Xero · FreshBooks
Sage · Any GL Platform

Marketing

Twilio · Resend · Mailchimp
Constant Contact · Any ESP

CRM

HubSpot · Salesforce
Zoho · Any CRM

Processor-Agnostic

Bring any payment processor. We never take a cut of your transactions or force you onto a specific provider. Your margins stay yours.

Open API Architecture

Real-time data flows via webhooks and APIs. Connect accounting, CRM, marketing, and communications tools without middleware or manual exports.

Zero Lock-In

Switch any integration partner without switching your POS. No forced vendors, no mandatory upgrades, no contracts that tie your hands.

WE IMPORT FROM ANY POS.

Migration Studio pulls your catalog, members, and transaction history from Quantic, Square, Toast, TORO, Lightspeed, Cigars POS — or spreadsheets. Every competing POS. Every time. Free.

QUANTIC SQUARE TOAST TORO LIGHTSPEED CIGARS POS CSV / XLSX

Clear Pricing

SIMPLE. HONEST.

Migration. Forever.

Day Onboarding · Guaranteed

Transaction Fees · Ever

Feature	Retail	Lounge	Premium
POS + Tab Management	✓	✓	✓
Enriched Cigar Database	✓	✓	✓
Membership Credits	—	✓	✓
AI Taste Profiles	—	✓	✓
Marketing Automation	—	✓	✓
Revenue Intelligence	—	—	✓
White-Label Branding	—	—	✓
Locker + Storage Mgmt	—	—	✓

Retail

^$149

Per month · $1,499 setup

Full POS + cigar inventory
Full enriched cigar database
Tab management
Core analytics + scan export

See It Live

Lounge

^$299

Per month · $1,499 setup

Everything in Retail, plus:
Membership credit system
AI member intelligence
Revenue Intelligence Center
SMS + email automation
White-label branding

See It Live

Premium

^$399

Per month · $1,499 setup

Everything in Lounge, plus:
White-label member app
Locker + humidor management
Multi-location + API access
Dedicated onboarding

See It Live

Annual prepaid saves one month · Migration Studio $0 forever · No transaction fees

True Cost Calculator

THE REAL PRICE OF
YOUR POS.

Don't compare monthly fees — compare what you'll actually spend. On $50K in monthly card volume, processing alone costs more over 3 years than most shops spend on software, hardware, and setup combined. Run the numbers yourself.

Monthly Card Volume

3-Year Comparison · Lounge Tier ($299/mo)

Puro POS

Lounge Tier

Upfront Software$0

Setup Fee$1,499

Software × 36$10,764

Processing Fees$0

Migration$0

3-Year Total

$12,263

TORO

w/ Passthrough

Upfront Software$5,000

Setup FeeIncluded

Software × 36$4,284

Processing Fees$0*

MigrationCustom

3-Year Total

$9,284

Square

Plus Plan

Upfront Software$0

Setup Fee$0

Software × 36$2,160

Processing Fees$46,800

MigrationN/A

3-Year Total

$48,960

⚠ Account Instability

Toast

Essentials

Upfront Software$0

Setup Fee$0

Software × 36$2,628

Processing Fees$41,400

MigrationN/A

3-Year Total

$44,028

Quantic

Standard

Upfront Software$0

Setup FeeCustom

Software × 36~$3,564

Processing Fees~$39,600

MigrationCustom

3-Year Total

~$43,164

SAVE $31,000 – $37,000

Over 3 years vs. transaction-fee POS systems

Why the math looks this way

Puro Processing Fees

You bring your own processor. We never take a cut of your sales — ever. Compare that to Square's 2.6% + 10¢ on every swipe.

Puro Migration Fee

Migration Studio is permanently free. We import your catalog, members, and history from any system. 14-day onboarding guaranteed.

Upfront Software Buy

TORO requires $5,000 upfront to own the software. Puro POS is subscription — start for $1,499 setup, cancel anytime.

The costs nobody quotes

Processor Compatibility

Square and Clover have a history of freezing tobacco merchant accounts — sometimes without warning. When your operating capital is locked for weeks or months, no software savings offset that disruption.

No AI = Missed Revenue

Without member intelligence, you're guessing which cigars to recommend, which members are churning, and which slow movers to promote. That's revenue left on the table every week.

No Membership System

If your POS can't manage credit cycles, tier upgrades, and locker assignments, you're doing it in spreadsheets. That's hours per week of manual work a real system eliminates.

* TORO passthrough: customers pay processing fees. TORO requires $5,000 upfront software purchase. Puro POS: 0% transaction fees with your own processor. Square rate: 2.6% + 10¢ (Plus plan). Toast rate: 2.3% (Essentials). Quantic rate: estimated ~2.2%. All figures based on publicly available pricing as of May 2026.

FAQ

QUESTIONS. ANSWERS.

Pricing & Plans

What's included in the monthly price?+

Your subscription covers the full platform — no add-on fees, no per-user charges, no per-transaction costs. Your tier determines which capabilities are active. Software updates, support, and the full cigar intelligence database are included at every level. SMS and email credits are included in Lounge and Premium tiers.

Onboarding & Migration

How does the $0 migration work?+

Migration Studio is permanently free. We import your existing product catalog, member database, and historical data from any POS — Quantic, Square, Toast, TORO, Lightspeed, or spreadsheets. Our 14-day onboarding guarantee means you're live within two weeks or your onboarding extends free until you are.

Technology

What makes the AI different from other POS "analytics"?+

Most POS systems offer static reports — sales by day, top products, basic charts. Puro POS uses real generative AI (not rules-based algorithms) to build member taste profiles, generate personalized cigar recommendations, draft SMS and email campaigns in your lounge's voice, identify slow movers and match them to the right members, and generate weekly narrative intelligence briefings. No other cigar POS has this.

Am I locked into a specific payment processor?+

No — and you never will be. Puro POS is processor-agnostic. You bring your own merchant account — we never lock you into a specific processor and we never take a cut of your transactions. 0% transaction fees, always. This is a fundamental difference from Square, Toast, and most other POS systems.

How is Puro POS different from TORO?+

TORO is designed for tobacco retail — inventory, compliance, and customer management. Puro POS is designed for premium cigar lounges and shops — membership credit systems, AI intelligence, locker management, white-label branding, and automated marketing. TORO also requires a $5,000 upfront software purchase. Puro POS has $0 upfront and a $1,499 setup fee. If your business runs memberships, Puro POS was built for you.

Is the cigar database really different?+

Our cigar database is fully enriched — wrapper, binder, filler, country of origin, strength, body, tasting notes, ratings, and pairing suggestions for every cigar. Other systems give you bare SKU names or blank fields you fill in yourself. Your staff becomes a sommelier on day one. The AI uses this data to match members to cigars they'll love based on their actual purchase history and taste profile.

What if my lounge doesn't have a membership program?+

The Retail tier ($149/mo) is designed for shops and lounges without membership programs. You get the full POS, cigar intelligence database, tab management, and core analytics. If you add memberships later, upgrade to Lounge tier anytime — no re-implementation required.

Do you have a live demo I can see?+

Yes — scroll up to the AI Demo section on this page for an interactive preview. For a full walkthrough, request a demo below. You'll see Puro POS running on live data from our own lounge. 30 minutes, no pressure, one-on-one with a founder. If it's not the right fit, we'll tell you.

What can the AI actually do?+

Puro's AI builds a taste profile for every member from their purchase history. It recommends cigars they haven't tried but will love, identifies members at risk of churning, drafts personalized SMS and email in your lounge's voice, matches slow-moving inventory to the right buyers, and generates a weekly intelligence briefing in plain English. No other cigar POS has anything close to this.

THE LOUNGE
CAME FIRST.
THEN THE
AI.

YOUR LOUNGE
IS NOT A
RESTAURANT.

THE MOMENT IS
RIGHT.

The Lounge Boom.

AI Hits Hospitality.

Nobody Built It.

EVERY FEATURE
EARNED ITS PLACE.

AI Member Intelligence

Hundreds of Cigars. Fully Enriched.

Credit System with Auto-Reset

Revenue Intelligence

Automated Outreach

Tab Management

SCAN Export + Age Verify

Member Storage + Climate Tracking

White-Label Everything

Reports + Insights

$0 Migration. 14 Days.

Your Line to the Architect

KNOW EXACTLY
WHAT'S MAKING
YOU MONEY.

EVERY CIGAR.
EVERY DETAIL.
ALWAYS.

YOUR BEST MEMBERS
NEVER FEEL
FORGOTTEN.

BUILT FOR LOUNGES.
PERIOD.

WE BUILT THE LOUNGE
FIRST.

YOUR STACK.
YOUR RULES.

THE REAL PRICE OF
YOUR POS.

WHAT HAPPENS
WHEN YOU SIGN UP.

QUESTIONS. ANSWERS.

You're on the list.

THE LOUNGECAME FIRST.THEN THEAI.

YOUR LOUNGEIS NOT ARESTAURANT.

THE MOMENT ISRIGHT.

The Lounge Boom.

AI Hits Hospitality.

Nobody Built It.

EVERY FEATUREEARNED ITS PLACE.

AI Member Intelligence

Hundreds of Cigars. Fully Enriched.

Credit System with Auto-Reset

Revenue Intelligence

Automated Outreach

Tab Management

SCAN Export + Age Verify

Member Storage + Climate Tracking

White-Label Everything

Reports + Insights

$0 Migration. 14 Days.

Your Line to the Architect

KNOW EXACTLYWHAT'S MAKINGYOU MONEY.

EVERY CIGAR.EVERY DETAIL.ALWAYS.

YOUR BEST MEMBERSNEVER FEELFORGOTTEN.

BUILT FOR LOUNGES.PERIOD.

WE BUILT THE LOUNGEFIRST.

YOUR STACK.YOUR RULES.

THE REAL PRICE OFYOUR POS.

WHAT HAPPENSWHEN YOU SIGN UP.

QUESTIONS. ANSWERS.

You're on the list.

THE LOUNGE
CAME FIRST.
THEN THE
AI.

YOUR LOUNGE
IS NOT A
RESTAURANT.

THE MOMENT IS
RIGHT.

EVERY FEATURE
EARNED ITS PLACE.

KNOW EXACTLY
WHAT'S MAKING
YOU MONEY.

EVERY CIGAR.
EVERY DETAIL.
ALWAYS.

YOUR BEST MEMBERS
NEVER FEEL
FORGOTTEN.

BUILT FOR LOUNGES.
PERIOD.

WE BUILT THE LOUNGE
FIRST.

YOUR STACK.
YOUR RULES.

THE REAL PRICE OF
YOUR POS.

WHAT HAPPENS
WHEN YOU SIGN UP.